Free Service Catalog Quick Start Guide

Free Service Catalog Templates

Free Product Demonstration

Free Trial Software

Solution Scenarios

The PMG Service Catalog Suite is the only solution flexible enough to provide an end-to-end solution for your service request and fulfillment lifecycle. PMG's iRequest provides flexible, intuitive online forms that seamlessly navigate users through complex choices and options that take business rules, security, and entitlements into account with seamless integration to remote data. Once forms and request processes are automated, you need a seamless connection to fulfillment workflow that enables you to distribute tasks and data among your people, processes, and systems. PMG's iDeliver solution is the only Service Catalog that includes an enterprise class BPM that can handle the nuances and complexity required to manage exceptions, measure SLAs, and orchestrate a true business process.

IT Service Catalog

  • Incident reports
  • Problem reports
  • Change requests
  • Hardware purchasing
  • Software purchasing
  • Employee onboarding
  • Employee off-boarding
  • Application requests
  • Customizations
  • Configuration requests
  • Security requests
  • Permissions requests
  • Access requests
  • Report requests
  • Help requests

Research Management

  • Market Research
  • Technical Research
  • Prototyping
  • Product Development
  • Product Testing

HR Management

  • Recruiting
  • Hiring
  • Reviews
  • Corrective Actions
  • Termination
  • Benefit Updating
  • Training Request
  • Vacation Request

Supplier Management

  • Supplier Review
  • Supplier Add
  • Supplier Drop
  • Supplier Search

Marketing Management

  • Product Launches
  • Web Site Publishing
  • Internal Events
  • Marketing Programs
  • Lead Distribution
  • Channel Management

Financial Management

  • Purchase Requisition
  • Expense Approvals
  • Collections
  • Travel Request
  • Internal Audit
  • Financial Planning
  • Tariff Scheduling

Services Partners

  • RFP
  • Work Approval
  • Change Requests
  • Progress Reports
  • Reconciliation
  • Billing

Sales Management

  • Product Trial
  • Proposal Generation
  • Sales Process
  • RFP Response

Account Management

  • Customer Addition
  • Contract Lifecycle
  • Contract Renewal
  • Quote to Order
  • Order to Ship
  • Self Serve Ordering
  • Price Change
  • Product Changes / Drops
  • Customer 'Exit'

Service Management

  • Service Request
  • Service Quotation
  • Service Optimization
  • Warranty Renewal
  • Return Authorization

Operations

  • ISO / Quality
  • Procurement
  • Health & Safety
  • Regulatory Reporting
  • Catalogue Updating
  • Inventory Management
  • Help Desk / Support

Corporate Issues

  • SEC Filings
  • Taxation Filings
  • Mergers & Acquisitions
  • Investor Relations
  • Public Relations
  • Executive Development
  • Issues Management