• PMG Service Catalog Suite
  • Product Components
  • Features and Benefits
  • Ease of Use
  • How It Works
  • Integrations
  • Actionable vs. Static Service Catalog
  • Business vs. Technical Service Catalog
  • Top Five Don'ts
  • Problems Solved
  • Differentiators
  • For Help/Service Desks
  • For IT, ITIL, COBIT
  • For Marketing Operations
  • For Facilities Management
  • For Shared Services Orgs (SSOs)
  • For Service Level Management
  • For Employee Onboarding
  • For Employee Offboarding
  • For OnBase
  • For SharePoint
  • For Role-Based Access Control (RBAC) and User Provisioning
  • For SAP
  • For Service Demand Management
  • For Service Request Management
  • For Service Portfolio Management
  • For Service Financial Management
  • For BMC Remedy and Service Desk Express
  • For CA Unicenter Service Desk
  • For HP ServiceCenter and ServiceManager
  • For HR and Contractor Management
  • For Cloud Computing
  • Included Templates
  • Hardware and Software Specifications
  • Language Support
  • Frequently Asked Questions
  • Example: Automated Self-Service
• PMG iCollaborate
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• Upcoming Webinars
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Role-based Access Control (RBAC) is an approach to restricting system access to authorized users. Virtually all organizations leverage a user directory such as Microsoft Active Directory, Novell eDirectory, or OpenLDAP, but most organization realize that these solutions alone don’t truly achieve the vision of RBAC. There are numerous tactical business problems with generic directory software applications. These include:

• They don’t define specific job titles or roles, nor map bundles of software and/or rights and permissions. They provide the ability to define these attributes, but not efficiently mapped to job titles and roles.
• They lack a request process for requesting adds, moves, or changes.
• They lack workflow for validating, approving, and auto-provisioning adds, moves, and changes
• They lack reporting
• They are difficult to use and are not designed for end users such as hiring managers and HR.

PMG SCS provides a dramatic and compelling solution to all of these shortcomings by providing a user-configurable, super user friendly GUI for making typical add, move, or change requests. It includes customizable “configuration modules” to define your organizations job titles and roles properly mapped to bundles of relevant applications and appropriate access and permission levels within them.

Lastly, PMG provides a solution that allows for flexible configuration of workflow to ensure appropriate approvals and the automated provisioning of requests across multiple backend systems. PMG SCS includes out of the box connectors to Microsoft Active Directory, Microsoft Identity Information Server, Microsoft Identity Lifecyle Manager, Sun Identity Manager, Tivoli Identity Manager, SAP, Oracle, and many more.

For more information, contact us today or download a free trial.