• Help/Service Desks
• IT, ITIL, COBIT
• Changepoint
• Marketing Operations
• Facilities Management
• Shared Services Orgs (SSOs)
• Service Level Management
• Employee Onboarding
• Employee Offboarding
• Compliance
• Solution Scenarios

Marketing departments often don't get the respect they deserve. Worse, the folks in IT typically have less of a grasp of day-to-day activities within a Marketing organization. Marketing is a critical function to any business, yet is less often identified as a service organization. Similar to IT, Marketing is a business unit that provides services to other business units, including Sales, Partners, Vendors, executive management, and often the employee population at large. Marketing is frequently responsible for the corporate image, all marketing materials, including the corporate website, brochures, product sheets, presentation materials and so much more. Based on this vast array of products and services, it should be no surprise that many marketing departments field and fulfill thousands of requests per month, yet typically lack the sophisticated and automated systems often found in IT. They are usually found with no more than corporate-issue email and groupware, a perfect candidate for the benefits of iRequest. PMG iRequest ships with Marketing departments in mind and includes dozens of common marketing request templates that are easily customized by any novice user, preventing the need to rely on IT.

Request Template examples: