Partners

Partners

Africa

  • ComputekComputek is an empowered South African company specialising in ICT solutions, and offers a range of world-class services, solutions and products. The company operates nationally and its best practise principle underpins all spheres of the company's business. All projects are jointly undertaken in consultation with the client, upon which precise solutions are implemented. Computek holds a number of alliance partnerships with leading global technology providers to ensure a fit for purpose solution to its clients based on proven technology and business practices.

Australia

  • Business2020Business2020 are Distributors and Solutions Implementation Partners of vendors such as PMG, Compuware, Aquire & Stepstone for the delivery of the technology-based solutions relating to Supply (Human Resources) & Demand (Project, Program & Portfolio Management).

    The focus of Business2020 is to bridge informational, organisational and financial governance enabling enterprises to connect the internal demand for IT services and solutions with the resources and capabilities required to supply the demand.

    This encompasses the strategic planning for IT matching requests with business and IT strategy; and strategic human resource planning, modelling, forecasting and managing the development and supply of appropriately skilled human capital.

    Business2020 bridges these, often disconnected, areas of the enterprise by providing solutions that integrate existing and new technology packages and infrastructure, providing custom development where necessary, and ensuring that the result provides the value that the modern enterprise demands.

    Business2020 works with other Trusted Advisors of Government and Corporate Businesses to ensure all implementations gain maximum benefit with intimate business knowledge and strategic alignment.

    Head Office in Melbourne Australia, offices and representation in all Australian States, Malaysia and soon Hong Kong.
  • Dowling ConsultingDowling Consulting specialises in performance improvement.

    We help our clients realise greater revenues and lower costs, by harnessing their most important and complex asset – their people. Our approach is to put your people in the driver-seat. We empower them with the skills, methods and tools to help bring about a step change in service delivery and operational efficiency. Clients hire us because we commit to and help deliver tangible results. Typically a 20:1 return relative to our fees.

    We improve performance in:
    * IT service delivery environments.
    * Shared services functions such as purchasing, finance, HR and logistics.
    * Asset intensive environments such as resources and manufacturing.
    * Customer facing environments such as sales-force, call centre, retail and online.
  • TorchstoneTorchstone has been operating in Australia since 2004 supplying consultancy services and software distribution services to the Federal Government and private sectors. Torchstone specializes in software and services for Human resource planning and support and supplies complimentary products in Service catalog, Field operative management , Contract management and ICT security and data protection.

    Head office in Canberra and offices in Melbourne, Sydney and representation in all other states Torchstone services both the Australian and New Zealand market place.

Canada

  • KnowledgetechKnowledgetech solves customers’ toughest challenges by delivering solutions that work. Usually with a highly customized mix of operational, organizational and change strategies combined with information technology. Straightforward, efficient and cost-effective.
  • MicromationFounded in 1998, Micromation specializes in Information Technology (IT) cost management. Micromation offers expertise in ITSM measurements and ITIL best practices along with a number of other IT related services across Ontario, Quebec and other Canadian provinces.

Europe

  • ASP OneASP One is an IT service enterprise where innovation is the keynote. As an Application Service Provider, ASP One operates special applications for its clients in one of Germany's most modern data processing centers. Thanks to this facility, our clients can benefit from access to mature, high-performance hardware and software solutions, no matter where they are; the cost is easy to calculate and clients no longer need to purchase their own solutions or invest in operating and maintaining them.
  • SYSOPSYSOP - the organisation dedicated to quality IT service management.
    True to its position as a true Service Management organisation, SYSOP is proud to offer probably the most comprehensive range available of ITIL® service management training – including all the ITIL® service management practitioner courses and training for the ISEB certificate in ICT Infrastructure Management.
  • 1eEurope1eEurope Deutschland develops and delivers integrated solutions, enabling clients to optimize their efficiency in internal and external business processes.

    1eEurope Deutschland possesses highly skilled knowledge of e-business technologies in combination with a rich and deep understanding of IT within organizations and cross-company along the value chain.

    Being a Microsoft Gold Certified Partner, 1eEurope is an experienced solution provider who is building the bridge between state-of-art technologies and customer requirements. We speak a lot of different languages as .NET, JAVA and EAI – but most important of all - we speak Business.

Middle East

  • Middle East Turnkey SolutionsMiddle East Turnkey Solutions "METS" is a Kuwaiti based company established in 2005 focusing on Financial Services Industry, Banking, Insurance and Investment. There is significant interest in the Middle East for the Financial Sector IT Solutions such as Anti-Money Laundering Solutions, Collection Management Solutions, Signature Verification Solution, and many other solutions to automate the business processes. METS covering this gap by partnering with international vendors to deliver state of the art IT Solution, today's challenge is how to align technology with business needs and many CIOs, IT Managers and Business Owners complaining about their IT expenditure comparing with business benefits and Return-On-Investment, METS's Business Solutions meets both CIOs and Business Owners needs.

USA

  • The Drapeau Group, LLCThe Drapeau Group, LLC is a strategic consulting firm based in Atlanta, Georgia that focuses on delivering ITIL (IT Infrastructure Library) and IT Service Management (ITSM) Consulting and Training services. The Drapeau Group is a natural choice to provide cost-effective, comprehensive, technical, and practical ITSM consulting using their trademarked methodology LaserOps. Their offerings extend from basic Maturity Assessments, the full range of ITIL certification training, client-specific workshops, subject matter assessments (e.g. metrics, tools) and even full-up implementation support of all Service Delivery and Service Support processes. Their consultants are skilled in process engineering, business continuity, technology implementation, systems architecture, documentation generation, and executive engagement.
  • IT ProphetsIT Prophets is a leading provider of Business Service Management Solutions. Delivering accurate and dependable project management, system architecture, development and deployment expertise, IT Prophets delivers IT excellence for the most affordable price.

  • At OakTree SolutionsOakTree Solutions, we combine a unique mix of expertise in consulting, technology and processes to make IT work for you — customized to accelerate your performance, cut your costs, and mitigate your risks through proven and tested services.
  • QBSQBS provides technology and project management services to corporations in the Twin Cities. We have a successful track record in several different industries with a focus on health care, retail and commercial software.
  • RightStar SystemsRightStar Systems is a leading provider of ITIL-based service management solutions for upper-middle market firms and government agencies. As an Elite BMC Software Solution Partner, RightStar develops its own add-on modules and provides consulting, design, and implementation services for BMC Service Desk Express and BMC Remedy ITSM products. RightStar also conducts onsite ITIL assessments and provides strategic recommendations for delivering services to the business more efficiently.
  • Third SkyThird Sky, Inc. is an IT Service Management (ITSM) full-service provider focused on helping their clients deliver the highest levels of service and support while lowering their total cost of ownership (TCO). Dedicated to providing real-world Service Management solutions, Third Sky’s team of professionals combine a deep knowledge of ITSM good practices with practical experience. Third Sky has helped hundreds of companies across all market segments transform their IT organizations into strategic, business-aligned service providers. For more information on Third Sky education, consulting, and technology solutions services, please visit us at www.thirdsky.com.
  • USGUSG Accelerates the Value of your IT investments
    Helping you make better decisions about your IT initiatives is what USG does.
    We help you Define, Value, Measure and Choose IT Services for improvement; allowing you to implement those projects with the most positive impact.
  • XSIXSI
    XS International, Inc. is a government contractor specializing in providing IT solutions to U.S. Federal, State & Local, and foreign governments. It also provides these same services to most of the largest prime Federal contractors. Our solutions include ITIL Software, SAAS, Cloud Computing, IT Transformation, Infrastructure Implementation and Management and Maintenance. XSi’s customers include Army Logistics Command, Air Force, Navy, Department of Defense, FBI, NOAA, NASA, IRS, USDA, DOT, Lockheed, Northrop Grumman, Raytheon, L-3, CSC, Boeing and more. XSi leverages multiple contract vehicles including GSA, NASA SEWP IV, DHS | Eagle, DHS | FirstSource, NIH ECS II, DISA Encore II and disadvantaged partners including SDVO, 8A, HUBZone and others. XSi is celebrating its 20th year in business.