Unlike competitive products that involve multiple expensive and complicated modules, PMG SCS is an all-in-one tightly integrated package that enables you to start from scratch and evolve to a fully mature actionable service catalog. Only PMG can provide you with the path to success in the most easy to use and implement way possible.

The general stages of Service Catalog maturity are:

1. Creating a “static” service catalog, discovering, documenting and, displaying your services in a user-friendly format
2. Add interactivity (Actionable). Users can order and achieve self service.
3. Add workflow (business process/supply chain management). Design and deploy fully automated request fulfillment and change management workflows.
4. Add Service Level Management (SLA compliance & reporting). Include the ability to publish, monitor, measure and report on SLAs and underpinning OLAs.
5. Add Financial Management (Service costing and departmental chargeback).

How it Works

Screen Shots

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Functionality & Benefits

• Your complete customizable web-based e-commerce web store, optimized for Service Catalog, Service Portfolio, Service Request, Service Level, Service Demand, and Service Financial Management
• A robust dynamic intuitive web-based forms designer and enterprise content management tools, to create and publish a fully interactive actionable interface without programming
• A full enterprise-class Business Process Management Suite which includes a drag & drop workflow designer and orchestration
• Full SLM capabilities, including SLAs, underpinning OLAs and drill-down reporting and dashboards
• Easy to use and configure, yet powerful enough to handle the most advanced and demanding features such as pricing, bundling, complex workflow and dynamic business rules, and multiple third-party integrations

How to Try and Pricing

There are two ways to try PMG SCS:

Download the full Enterprise Edition to your own Windows Server (with IIS, and requires SQL Server and an available Active Directory) Download and try it today. You can download and install the full Enterprise Edition with no limitations for 30 days. After 30 days, you can continue to use iRequest for all of your created services and continue to use it at no cost for 6 months or you can covert the trial to our Express Edition (Extremely low cost, limited number of services and workflows), Enterprise Edition (Unlimited Services and Workflows), or Enterprise Edition Advanced (Native High Availability and Load Balancing). Contact Sales for more detailed pricing.

Login to a live demo environment over the web (requires no downloads, use only your browser). Register Now to get your login access.

System Requirements

Web/Application Server: Microsoft Windows Server 2003 Standard/Enterprise 32-bit

• Microsoft .NET Framework 2.0 Service Pack 2
• Internet Information Services (IIS) 6.0: Active Server Pages and ASP.NET v2.0
• MSDTC: Enable Network DTC Access, Allow Remote Clients, Inbound/Outbound, No Authentication Required
• Local Administrator account used for installation only
• Active Directory domain user account (i.e., service account) dedicated to Service Catalog Suite for post-install operation

Database: SQL Server 2005 Standard/Enterprise 32-bit/64-bit

• Server Authentication set to: “SQL Server and Windows Authentication mode”
• SQL login with sysadmin server role used for installation only (i.e., ‘sa’)
• MSDTC: Enable Network DTC Access, Allow Remote Clients, Inbound/Outbound, No Authentication Required