Connectors Speed Ability to Reduce IT Costs and Improve Operational Efficiency
Atlanta, Ga. – October 29, 2009 – PMG.net Inc., the technology leader for service catalog and service portfolio management solutions, today announced the release of three additional connectors for the PMG IT Service Catalog Suite. These new connectors for Marval Service Management, Microsoft SharePoint, and SAP Business Suite enable bi-directional interfaces with three more leading enterprise software applications.
These new connectors expand the long list of out-of-the-box integrations with e-mail, most leading help desk, project management (PPM), ERP and CRM applications. PMG’s solution is unique since the connectors are built using fully supported vendor-provided APIs, typically using Service Oriented Architecture (SOA) technologies such as web services, or other APIs, including Java, .NET, and COM.
Unlike its competitors, PMG offers connectors can be installed and implemented in minutes. Using pre-defined business process workflows, these connectors can dynamically create help desk tickets, update employee records, create purchase orders, and provide real-time status information to both users and management among many other data intensive tasks.
Customers use PMG’s Service Catalog suite to create a more efficient and automated IT service delivery process. PMG’s connectors further empower customers to automate beyond traditional IT processes and provide more meaningful cross-departmental process improvement and business value. By leveraging data and existing systems across the enterprise, business processes in other departments such as HR, Finance, and Facilities are improved, leading to dramatic savings in operating costs.
“The delivery of these additional connectors it just another step towards reaching our goal of providing the industry’s quickest, yet most powerful, business process improvement implementation,” said Joe LeCompte, a PMG principal.
PMG’s solution leverages deep experience in e-Commerce, business process management (BPM), and enterprise application integration (EAI). This solution is the combination of:
To learn more visit pmg.net.
About PMG
PMG is the technology leader in the rapidly growing market for IT Infrastructure Library (ITIL)-compliant Service Catalog and Service Portfolio Management software. More than 500,000 IT professionals worldwide have become ITIL certified. PMG’s Service Catalog Suite combines its iRequest, iDeliver and iCollaborate software solutions into a feature-packed powerhouse. Since the launch of its service lifecycle management software in 2006, PMG has established its technology leadership and continues to grow its client list among Fortune 500 companies as well as midsize enterprises worldwide. For more information, please visit pmg.net.
PMG.net and PMG Service Catalog Suite are registered trademarks or trademarks of PMG.net. All other trademarks, brand names, or product names listed above belong to their respective holders.
Media Contact
Katherine Edenfield
PMG.net, Inc.
770-457-8787
kedenfield@pmg.net
